Site Reliability
Production that stays up — SLOs, incidents, and on-call.
We keep production up. SLOs, observability, incident response, and automation turn a fragile platform into one you can run. On-call and support hours are agreed in scope — not hoped for after go-live.
Talk to us about SREAvailability and latency as targets with a method — error budgets, not hope.
Observability on the path that matters: serving, data, and the platform underneath.
On-call, runbooks, and review. Support hours are written down.
Define what “up” means for the workloads you care about.
Instrument, automate toil, and put people on the hook when it is in scope.
Run it: incidents, reliability work, and the operate retainer after the build.